Justice Services
Innovation is needed in the justice sector. What services are solving justice problems of people? Find out more about data on justice innovations.
The Gamechangers
The 7 most promising categories of justice innovations, that have the potential to increase access to justice for millions of people around the world.
Explore Countries
Find out how people in different countries around the world experience justice. What are the most serious problems people face? How are problems being resolved? Find out the answers to these and more.
Problems
Find out how specific justice problems impact people, how their justice journeys look like, and more.
Home Enabling Environment
People-centred justice implies continuous improvement. New ways of resolving or preventing justice problems need to be discovered, tested and implemented. New, better models for delivering justice services must be able to replace existing ones. This page shows justice leaders from governments, academia, civil society organisations and the wider public what is needed to create a level playing field between new and old justice service delivery models.
To create an enabling environment or a justice system that is open to change and innovation, we need ‘a committed coalition of justice leaders’ and an ‘enabling regulatory and financial framework’. Find out more about these ideas in the below sections.
Court and administrative procedures aim to guarantee legality, due process and equal access to justice. Very often in real life, rigid rules of procedure impede innovations. Creative procedural rules can open the doors for creative justice services that deliver great access to justice outcomes. This section is for justice leaders who want to understand how procedural innovations help to make advancements toward people-centred justice.
The justice sector is falling short of funds to support existing insitutions in the formal justice system as well as upcoming innovations. In this section, justice leaders can find new ideas on potential sources of revenue and investments for courts and innovative justice services that have been drawn from international examples.
Historically, there is a powerful trend to concentrate justice in state institutions. Courts of law, prosecutorial services, police and even administrative authorities are seen as the custodians of justice and dispute resolution. Data from justice needs studies show that this arrangement is unsustainable. Everywhere, around 5-10% of the serious and impactful legal problems are submitted to courts. This requires a serious rethinking of the role of the state as the main provider of justice. This section looks at various trends that ‘open up’ justice – to the private sector or to public-private partnerships. It is for justice leaders who want to see inspiration about alternative arrangements of justice services and justice processes.
The creation of an enabling environment for innovation is dependent on leadership. Forming a coalition amongst those who have a stake in justice – the custodians of the system – becomes the entry point to begin addressing what is needed to progressively transition towards people-centred justice. Read more on how you as a justice stakeholder can lead the change through committed coalitions.
Courts, police and other justice institutions face many choices: they can do their work in house or outsource it to specialists from other public organisations or the private sector. Services can be organised through public-private partnership. Or the service can be "given" to a regulated profession. How to organise justice survices in such a way that the best solutions will be available?
Providing information and advice is mostly outsourced to private sector law firms. Sound make or buy decisions have to be made for mediation services, serving documents, operating prisons and therapeutic interventions. Every task requires some form of public private cooperation. This creates space for innovation in the People-centered field. Click on the link below to find out more about the best practices for procuring services and technologies in the justice sector?
Innovation requires a positive attitude. Increasing the benefits of new ways of working is key, and is a step by step learning process. A cautionary approach towards negative effects is also needed. Legal professionals are trained to identify flaws and risks. How to ensure the right amount of risk taking and build a culture of continuous improvement? (Learn more text still to be designed)
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The Hague Institute for
Innovation of Law
Tel: +31 70 762 0700
E-mail: info@hiil.org